Any product delivered defective / damaged or wrong W.R.T. what is shown on the website could be returned / replaced within 48 hours of the delivery. Please reach out to our WhatsApp chat support on +91 8587002547. (Business Hours: Monday to Friday between 10AM to 6PM)
We accept returns / replacements but except Chopping Boards, Stools, Candle Holders, Microwave Stands. Please place the return / replacement request within 48 hours of the delivery, Unfortunately we can’t offer you a refund or exchange after this period.
Due to fragile nature of our products and complexities of reverse logistics, we do not accept returns / replacements in rest of the categories & sub categories.
Please return the products in their original packaging. Double-check that you’ve included all the tags, warranty cards, and all other attachments that came with your order.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@pikify.in and send your item to: 29RE, Anand Parbat Industrial Area, Gali No.4, Delhi 110005, New Delhi, New Delhi 110005.

Shipping

Our products are shipped within 24 Hours using the following carriers: , FedEx,Ecom,BlueDart,Delhivery,Xpressbees.. To return your product, you should mail your product to: 29RE, Anand Parbat Industrial Area, Gali No.4, Delhi 110005, New Delhi, 110005. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.